Yappn Resource Library

WATCH YOUR LANGUAGE!

WATCH YOUR LANGUAGE!

The benefits of enhanced machine translation over single-translation engines. Human language is thought to have evolved somewhere between 60-100,000 years ago when the first humans came to realize that others like themselves possessed similar mental states and thoughts,

Three Keys To Success in the Asian eCommerce Market

Three Keys To Success in the Asian eCommerce Market

The last time you saw the number ‘trillion’ used seriously, it was probably in relation to the U.S. military budget. You’re about to see that number a lot more, measuring just how much money there is in the wildfire-growth Asian eCommerce market.

8 steps to ensure a successful global eCommerce strategy

8 steps to ensure a successful global eCommerce strategy

This report will highlight the important facts about globalization and the associated challenges. More importantly, it will provide eight clear recommendations on what companies need to do to fully exploit the opportunities presented by the fast growing eCommerce market.

The Impact of Multilingual Support on Customer Care

The Impact of Multilingual Support on Customer Care

This report discusses how companies must adapt and evolve their customer experience initiatives in order to meet the changing expectations of their customers.

A 2010 Forbes report stated that customer service is hardly just about answering phone calls.

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