Instant Messaging Translation Title Bar Icon

Instant Messaging Translation

Cutting Costs on Multilingual CSRs

Much of the communication that transpires on messaging platforms is conducted in a single language. This is not always by choice but instead is driven by the limitations of the platforms themselves.

Companies that communicate internally but have staff, partners and customers with different languages can communicate more effectively when language is removed as a barrier.

Yappn’s proprietary and easily integrated Enhanced Messaging Solution allows for real time communication between languages. The translation is contextualized to provide superior translation results.

Screenshot of chat window in english on left and in asian language on right after enabling Yappn Corp translation software.

Key Benefits

  • Eliminates the language barrier on any messaging platform
  • Contextual lexicons (dictionaries) provide a superior translation result compared with generic Machine Translation
  • Security, speed and availability are guaranteed by our global hosting cloud capability